Mobility Airmen making a difference down range

by Senior Airman Benjamin Stratton379th Air Expeditionary Wing Public Affairs8/23/2013 - SOUTHWEST ASIA -- In nearly 70 years, airlift operations have come a long way since the early days of the Military Airlift Transport Service and mobility pioneer, Lt. Gen. William Tunner, but one thing has remained the same -- Mobility Airmen are dedicated to answering the call whether at home or deployed to the 8th Expeditionary Air Mobility Squadron here."Our Airmen know they aren't simply building and moving cargo, sometimes they are ensuring supplies like the blood used in transfusions to save sons or daughters, fathers and mothers, gets downrange to where it's needed most," said Lt. Col. Andrew Purath, the 8th EAMS commander. "They are readying the very basics of our current conflict that will signal to our enemies they can go no further."Keeping with tradition, these mobility Airmen are following in Tunner's footsteps. The general invented many of the air mobility systems, standards and maintenance processes used today. While the technologies aren't quite the same, mobility Airmen continue paving the way for those who will come after them, just as Tunner did. Likewise, Purath said he refers to the general regularly as the original "Ocho.""His work marked the beginning of the air mobility system," the colonel said. "And the Mighty Ocho is the continuation and fulfillment of many of Tunner's aspirations."But in the end, as Tunner said and Purath echoes, it's all about their "amazing Airmen" who support a variety of missions and units in the U.S. Central Command's area of responsibility."We're not flying supplies to just the big, established bases; we also fly to the really forward deployed guys at FOBs way out in the middle of nowhere," said Tech. Sgt. David Young, the 8th EAMS Air Mobility Control Center flight chief deployed from Royal Air Force Lakenheath, England. "The supplies we provide them are their lifeline."On average, 8th EAMS handles more than 7,000 tons of cargo, 6,600 passengers with 250 tons of baggage and more than 725 aircraft each month making them the busiest mobility hub in the AOR."Coordination is our game," said Staff Sgt. John Hubicsak, an 8th EAMS air terminal operations center information controller deployed from Ramstein Air Base, Germany. "We have the most diverse mission sets transit through here every day."From personnel and heavy cargo transports to air drops and combat cargo sorties, the 8th EAMS in some fashion supports every Operation Enduring Freedom mission across the AOR."We're extremely vital; without air transportation, who knows how long it would take to convoy all this cargo to these remote locations," said Staff Sgt. Jeremy Jweinat, an 8th EAMS ramp services technician deployed from Tinker Air Force Base, Okla. "We can have it [the cargo] there in a moment's notice and we're responsible for making sure it gets on the plane."Whether it's hazardous cargo, blood shipments, ammo and explosives, the 8th EAMS ensures life-sustaining materials make it to their destinations on-time. And while combat cargo is an important aspect their mission here, processing passengers is equally critical.Passengers process through the 8th EAMS passenger services section at the Air Mobility Command passenger terminal here. The passenger terminal averages more than 85,000 passengers with 3,200 tons of accompanying baggage and nearly 1,000 distinguished visitors annually."What we do is vital as far as getting passengers in and out of the country," said Staff Sgt. Thomas Deckert, the 8th EAMS passenger services supervisor deployed from Pope Army Airfield, Fort Bragg, N.C. "We are one of the largest hubs for personnel transiting in and out of U.S. Central Command's area of responsibility. When we do our job right, people get to where they need to go, whether that is downrange or home to family and friends."However, as with every Air Force mission, jets would not fly without the hard-working maintainers who ensure these airframes last for many generations to come. One of the largest career fields in the Air Force, maintenance include crew chiefs and engine mechanics to the consolidated tool kit and parts suppliers. Together, Ocho maintainers keep nearly $1.5 billion of strategic airlifters flying while sustaining a 90 percent departure reliability rate.The 8th EAMS' heritage as Airmen, maintainers, porters and controllers is an unbroken chain binding those who have come before and stirs the unit to build on what they've achieved, said Purath."With great tenacity and skill our Airmen are ensuring there are many more tomorrows to come for their brothers and sisters in arms even further downrange," Purath continued. "They know what they do matters; they know it's much bigger than themselves."The Mighty Ocho is AMC's first expeditionary air mobility squadron and according to their commander, they couldn't be happier to be here providing support to all service members in this AOR."We're humbled to be a mission partner with the Grand Slam Wing," the colonel said. "That's nearly 330 Airmen who in unison will always tell you, 'You need it, we move it!'"[Editor's note: This article is part eight of an eight part series highlighting the unique missions accomplished by the Airmen of 8th EAMS.]

Mobility Airmen process deployed personnel for travel

by Senior Airman Benjamin Stratton379th Air Expeditionary Wing Public Affairs8/9/2013 - SOUTHWEST ASIA -- While ramp services loads cargo on cargo jets, passenger services loads ... You caught that? Yes, they load passengers and their baggage!The 8th Expeditionary Air Mobility Squadron's passenger services section averages more than 85,000 passengers with 3,200 tons of accompanying baggage and nearly 1,000 distinguished visitors annually."We're all one team," said Master Sgt. Trevor Olson, the 8th EAMS passenger services superintendent here on a one year remote tour. "Passengers come through us and we work with all the other agencies within the aerial port of debarkation office to get personnel on their way to wherever they need to go."As air transportation specialists within the passenger services section, Airmen review travel documentation for validity and accuracy and check in passengers and baggage."It's really interesting," said Airman 1st Class Ryan Cameron, an 8th EAMS passenger services specialist deployed from Ramstein Air Base, Germany. "We come across a lot of interesting people and unique situations, and we have to figure out the best way to solve the issue and help the customer in a complete and efficient manner."Much like their counterparts across 8th EAMS, passenger services Airmen establish procedures for processing passengers and loading them and cargo aboard aircraft, and preparing records and reports. They also establish procedures for passenger and aircraft clearance through international border clearance agencies, as well as check in passengers, process, schedule, transport and escort passengers to and from aircraft."What we do is vital as far as getting passengers in and out of the country," said Staff Sgt. Thomas Deckert, the 8th EAMS passenger services supervisor deployed from Pope Army Airfield, Fort Bragg, N.C. "We are one of the largest hubs for personnel transiting in and out of U.S. Central Command's area of responsibility. When we do our job right, people get to where they need to go, whether that is downrange or home to family and friends."Passenger services is in full compliance with the federal Transportation Security Administration providing effective and efficient security for passengers and freight transportation across the globe."TSA prohibits a lot of items," Olson said. "So we help folks understand what they can and can't carry-on the jet with them. We may be at a military installation now, but eventually you're going to transfer to a civilian aircraft and we want everyone to be as prepared as they can be for the trip."As the face of 8th EAMS, passenger services maintains a high-level of professionalism in-line with Air Force core values, Olson said."We spend a lot of time focusing on our customer service skills, dress and appearance, and our facilities," said Olson. "Our facility is as shiny as can be because we want transiting personnel to feel comfortable here."With floors shiny enough to see your reflection, Olson explained how his Airmen strip and wax it regularly so the 'face of the base' maintains appearances. On top of shiny floors, the passenger terminal also has free wireless internet, a United Service Organizations, Inc., center with luxury recliners and couches and gaming systems, a distinguished visitor's lounge and brand new seating for hundreds waiting to fly to their next destination."Just last week we moved nearly 700 passengers in five hours on two different aircraft," Olson said. "On top of making sure everyone has a ticket, we're screening bags and luggage, and loading these items onto the aircraft so everyone has what they need at their next stop."Rated as "Best Terminal in the AOR" in November 2012 by a Multi-Major Command Staff Assistance Visit and a 98 percent customer approval rating through the Air Force's online Interactive Customer Evaluation system, the Air Mobility Command's passenger terminal truly lives up the "Mighty OCHO's" creed of "You need, we move it!"[Editor's note: This article is part six of an eight part series highlighting the unique missions accomplished by the Airmen of 8th EAMS.]