PMEL prolongs equipment effectiveness

by Staff Sgt. Benjamin W. Stratton92nd Air Refueling Wing Public Affairs

are quickly approaching more than 60 years old and still flying with systems requiring calibration equipment no longer manufactured making our mission very important."Just as people perform regular maintenance on their own car or truck, PMEL does this with their standards and calibration equipment to prolong equipment's useful life effectively saving the Air Force millions of dollars. Loe said they maintain equipment by means of a science called metrology.Metrology is the science of measurement and required to ensure Air Force systems are accurate and can reliably perform their designated missions. Every system in the Air Force inventory requires some type of accurate and reliable measurement to be made."PMEL is absolutely vital as properly calibrated tools are essential for us to complete our mission correctly," said Airman 1st Class Marcel Acebo, a 92nd MXS crew chief and San Luis, Calif., native. "Without PMEL, there's the grim potential for damage to not only the aircraft, but anyone working on and flying them as well."Prior to the 1950s, the Air Force had no formal, centralized calibration program. However, during this period of rapidly expanding technology, operational and testing accident rates increased dramatically and contractor conformance deteriorated. So in 1958, a project dubbed, "Test Shop," was established directing that test equipment repair and calibration activities be established at Air Force bases worldwide eventually becoming what is now PMEL."What we do is very important for getting those tankers in the air," Bidler said. "They can't do what they do without us."

Wingman culture key to suicide prevention, resiliency

by Staff Sgt. Benjamin W. Stratton379th Air Expeditionary Wing Public Affairs9/27/2013 - SOUTHWEST ASIA -- Resiliency is a term describing skill sets for Airmen to bounce back and grow following adversity. The Wingman Culture strengthens Airmen by providing them the tools and support to face the challenges of military life, especially while deployed.September is known across the Department of Defense as Suicide Prevention and Awareness Month, focusing efforts on the Wingman Culture and the availability of helping agencies for all service members. In a recent press statement, Defense Secretary Leon Panetta said leaders throughout the department must make it understood that seeking help is a sign of strength and courage, not a sign of weakness. Echoing his secretary, President Barack Obama said there should be no shame in discussing or seeking help for treatable illnesses that affect too many people."We see it in veterans who come home from the battlefield with the invisible wounds of war," the president said. "[These are veterans], who feel somehow that seeking treatment is a sign of weakness when, in fact, it's a sign of strength."The DOD has launched numerous programs, hired hundreds of experts and continues promoting the importance of looking out for one another. Many of these programs and helping agencies are found at the nation's largest expeditionary wing, the 379th Air Expeditionary Wing."The Chaplain Corps assists Airmen struggling with suicide by providing a support that includes: a safe place to share their problems with complete confidentiality, a support network through a referral program that includes other helping agencies on base and spiritual care provided by a professional religious support team," said Maj. Ismael Rodriguez, the 379th AEW deputy wing chaplain deployed from Moody Air Force Base, Ga., and a San Antonio native. "It is extremely important for every Airman regardless of rank and position to seek help and know that it is a perfectly acceptable option."The chaplain said he sometimes sees people who are afraid to seek help because they think it will somehow end their career in the Air Force. Rodriguez said he tells Airmen it is better to voluntarily ask for help when they are just beginning to feel overwhelmed or start struggling with having a sense of hopelessness than to wait for the situation to worsen."It is never too late to see a chaplain or health care provider," he continued. "We have a chaplain on call 24/7 and we will be there to respond and be with that individual for as long as that Airman needs us."The Air Force wants its Airmen and their families to thrive in good times and bad. The service continuously strives to improve Airmen performance and readiness by building their confidence to lead, courage to stand up for their beliefs, and capacity for compassion to help others."It is important for Airmen to seek early assistance before feelings of suicide," said Staff Sgt. Aaron Guin, a 379th Expeditionary Medical Operations Squadron mental health NCO in charge deployed from Seymour Johnson Air Force Base, S.C., and hails from Denver. "If you're having feelings of suicide, tell your Wingman or someone you trust. Our Wingmen and supervisors are incredibly important because they are the first to notice if behaviors change."Guin said mental health works with all the helping agencies on base including the chapel, Sexual Assault Response Coordinator, and military and family life counselors. The mental health clinic is open for walk-ins 7 days a week, 7 a.m. to 5 p.m., and is on call 24/7.The Air Force supports it's Airmen in responsibly seeking help and according to the 379th AEW wing staff agencies first sergeant, Senior Master Sgt. Darrell Harmon, it's all about getting to know the people with whom you serve."Sometimes our Airmen just want to sit down and talk with someone they know and trust," Harmon said, who is deployed from Joint Base San Antonio-Lackland, Texas, and a Chicago native. "As supervisors and first sergeants, we need to express a genuine interest in our people and their development."Harmon said an Airman came to him one time asking to sit and talk. The first sergeant said during their conversation not once did it seem to him his troop was considering suicide. But months later, he received an email thanking him for the chat that day -- for he had considered taking his own life, but it was because of Harmon's genuine care, he made the choice to live."You may not know it at the time, but your actions have a huge impact on your people," he said. "First sergeants and supervisors are an Airman's first step to getting the help they need. It's up to us to point them in the right direction and be involved. We need to know what resources are available so we can be good Wingmen, leaders and mentors."Good Wingmen support others who ask for help when they are in crisis and remove any barriers to responsibly getting help."We can all make a difference by helping our Wingmen understand they are not alone and positive support is available," said Brig. Gen. Roger Watkins, the 379th AEW commander. "Our expeditionary Airmen have been engaged in a long war highlighted by continuous and sustained operational deployments and a demanding operations tempo. These service members are accomplishing a significant mission here that is vitally important to the safety and security of our nation."Although the resilience of the overall force has been remarkable, recurrent deployments and high mission tempo can affect service members' ability to recover and restore total fitness and balance in every dimension of their lives. The Air Force created the Air Force Deployment Transition Center to combat these issues. DTC uses a resiliency-building, strength-based approach to empower Airmen at high-risk for traumatic exposure to decompress and successfully progress through the reintegration process before returning home.All service members can help him identify early warning signs in their Wingmen and intervene to ensure others get help when needed. For 24/7 assistance call the base command post at 436-0160. Below is a list of resources available for service members both here and worldwide.Resources: 379th Expeditionary Medical Group: 437-4216379th MDG Mental Health Clinic: 437-8767379th AEW Victory Chapel: 437-8811Veterans Crisis Linehttp://www.veteranscrisisline.net/DOD Suicide Prevention and Awareness Programhttp://www.defense.gov/home/features/2012/0812_suicide-prevention/Air Force Suicide Preventionhttp://www.afms.af.mil/suicideprevention/National Suicide Prevention Lifelinehttp://www.suicidepreventionlifeline.org/

Expeditionary wing remembers America’s POW/MIAs

U.S. Air Force photos by Staff Sgt. Benjamin W. Stratton

Mortuary affairs sends fallen warriors home

by Senior Airman Benjamin Stratton379th Air Expeditionary Wing Public Affairs8/21/2013 - SOUTHWEST ASIA -- A solemn dignified transfer of remains is conducted upon arrival at Dover Air Force Base, Del., from the aircraft to a transfer vehicle to honor those who have given their lives in service to America. These fallen warriors, however, have stops along the way including the 379th Air Expeditionary Wing here on their way home to family."What we do is ensure these fallen warriors get home to their families, friends and loved ones as quickly and safely as possible," said Tech. Sgt. Harvey Greenwood, the 379th Expeditionary Force Support Squadron mortuary affairs NCO in charge deployed from Joint Base Charleston, S.C., and a Yazoo City, Miss., native.While there are only two mortuary affairs technicians locally, they're supported by services Airmen volunteers."We have a 'Fallen Warrior Detail' consisting of six to 12 members who carry the body transfer cases to and from the aircraft," Greenwood said.After the cases have been secured, mortuary affairs jumps into action."The sooner we can get the member ready for transport again, the sooner they can be home and offer their families some peace," said Master Sgt. Michael Trace, the 379th EFSS mortuary affairs superintendent deployed from MacDill Air Force Base, Fla., and a Hartville, Ohio, native.A dignified transfer is the process by which, upon the return from the theater of operations to the United States, the remains of fallen military members are transferred from the aircraft to a waiting vehicle and then to the port mortuary. The dignified transfer is not a ceremony; rather, it is a solemn movement of the transfer case by a carry team of military personnel from the fallen member's respective service. A dignified transfer is conducted for every U.S. military member who dies in the theater of operation while in the service of their country. A senior ranking officer of the fallen member's service presides over each dignified transfer.Reminiscing, Trace said the greatest sense of accomplishment that he's done a job well is when the grieving family member comes to him and thanks him for returning their warrior home."Our job is one of the most stressful and rewarding at the same time," said Trace. "At the end of the day, when that family member walks up to you with tears of thanks -- that's what it's all about."However, being deployed ushers in a whole new set of emotions each mortuary affairs technician learns to cope with in their own ways.And according to Trace, it takes a special person to fill their shoes."We're hand-selected by our squadron leadership," Trace said."After chosen, we attend a five-day course designed to better prepare us in handling the technical aspects of mortuary affairs," added Greenwood.The course focuses on the procedures for case file management; administrative functions; search and recovery operations; and honor guard."It's a course that pulls Airmen from across the Air Force and all from force support squadrons," continued Greenwood. "You have to be in the Services career field to fill this position."After graduating from the course, mortuary affairs' Air Force specialty code gains a modifier showing they are qualified to accomplish the mortuary affairs mission at home and overseas.It's a challenging job, Trace and Greenwood said, but they're proud to take part in sending their fallen comrades home."They and their family made the ultimate sacrifice," said Greenwood. "We're here to make sure their loved one is handled with dignity, honor and respect in care, service and support for the families."

Consolidated tool kit enables deployed maintainers, aircraft

by Senior Airman Benjamin Stratton379th Air Expeditionary Wing Public Affairs

Mobility Airmen process deployed personnel for travel

by Senior Airman Benjamin Stratton379th Air Expeditionary Wing Public Affairs8/9/2013 - SOUTHWEST ASIA -- While ramp services loads cargo on cargo jets, passenger services loads ... You caught that? Yes, they load passengers and their baggage!The 8th Expeditionary Air Mobility Squadron's passenger services section averages more than 85,000 passengers with 3,200 tons of accompanying baggage and nearly 1,000 distinguished visitors annually."We're all one team," said Master Sgt. Trevor Olson, the 8th EAMS passenger services superintendent here on a one year remote tour. "Passengers come through us and we work with all the other agencies within the aerial port of debarkation office to get personnel on their way to wherever they need to go."As air transportation specialists within the passenger services section, Airmen review travel documentation for validity and accuracy and check in passengers and baggage."It's really interesting," said Airman 1st Class Ryan Cameron, an 8th EAMS passenger services specialist deployed from Ramstein Air Base, Germany. "We come across a lot of interesting people and unique situations, and we have to figure out the best way to solve the issue and help the customer in a complete and efficient manner."Much like their counterparts across 8th EAMS, passenger services Airmen establish procedures for processing passengers and loading them and cargo aboard aircraft, and preparing records and reports. They also establish procedures for passenger and aircraft clearance through international border clearance agencies, as well as check in passengers, process, schedule, transport and escort passengers to and from aircraft."What we do is vital as far as getting passengers in and out of the country," said Staff Sgt. Thomas Deckert, the 8th EAMS passenger services supervisor deployed from Pope Army Airfield, Fort Bragg, N.C. "We are one of the largest hubs for personnel transiting in and out of U.S. Central Command's area of responsibility. When we do our job right, people get to where they need to go, whether that is downrange or home to family and friends."Passenger services is in full compliance with the federal Transportation Security Administration providing effective and efficient security for passengers and freight transportation across the globe."TSA prohibits a lot of items," Olson said. "So we help folks understand what they can and can't carry-on the jet with them. We may be at a military installation now, but eventually you're going to transfer to a civilian aircraft and we want everyone to be as prepared as they can be for the trip."As the face of 8th EAMS, passenger services maintains a high-level of professionalism in-line with Air Force core values, Olson said."We spend a lot of time focusing on our customer service skills, dress and appearance, and our facilities," said Olson. "Our facility is as shiny as can be because we want transiting personnel to feel comfortable here."With floors shiny enough to see your reflection, Olson explained how his Airmen strip and wax it regularly so the 'face of the base' maintains appearances. On top of shiny floors, the passenger terminal also has free wireless internet, a United Service Organizations, Inc., center with luxury recliners and couches and gaming systems, a distinguished visitor's lounge and brand new seating for hundreds waiting to fly to their next destination."Just last week we moved nearly 700 passengers in five hours on two different aircraft," Olson said. "On top of making sure everyone has a ticket, we're screening bags and luggage, and loading these items onto the aircraft so everyone has what they need at their next stop."Rated as "Best Terminal in the AOR" in November 2012 by a Multi-Major Command Staff Assistance Visit and a 98 percent customer approval rating through the Air Force's online Interactive Customer Evaluation system, the Air Mobility Command's passenger terminal truly lives up the "Mighty OCHO's" creed of "You need, we move it!"[Editor's note: This article is part six of an eight part series highlighting the unique missions accomplished by the Airmen of 8th EAMS.]

Vehicles on the road, iron in the air

by Senior Airman Benjamin Stratton379th Air Expeditionary Wing Public Affairs

8/7/2013 - SOUTHWEST ASIA -- With more than 45 different airframes in the Air Force's inventory totaling more than 5,500 aircraft, each one needs expert teams, equipment and ground vehicles to keep them ready to fly at a moment's notice."We keep vehicles on the road to get 'iron' in the air," said Chief Master Sgt. David Matos, the 379th Expeditionary Logistics Readiness Squadron vehicle fleet manager deployed from Yokota Air Base, Japan. "We've got to keep the mission 'rolling' -- it's all about getting those planes in the air."Vehicle management has more than 75 Airmen assigned on six-month rotations. This crew handles an average of 450 work orders a month, with 4,830 repair actions totaling nearly 6,200 hours on the job while maintaining a 91 percent mission capable rate, i.e. in working order, for the entire fleet. Matos said this beat's the U.S. Air Forces Central Command's standard by six percent."The typical maintenance we handle here includes everything from the mobile calls on flightline type vehicles to engine rebuilds, hydraulics, cylinder repairs and rebuilds," said Master Sgt. Richard Hamilton, the 379th ELRS vehicle management foreman deployed from Moody Air Force Base, Ga. "The vehicles include everything from your pickup trucks all the way up there through your Tunner 60K aircraft cargo loader."Hamilton said his team is responsible for the bumper to bumper maintenance on every one of those vehicles and for ensuring a rapid turnaround rate."Our 24-hour turnaround rate from the point the customer brings the vehicle into us to where we return the vehicle to our customer is on average 69.9 percent. This is incredible for 1,100 vehicles valued at approximately $182 million in a deployed location, where we have every part we get shipped to us."Whether it's a gasoline or diesel engine, a transmission, drive train or an air conditioning system, these Airmen's expertise is vital to the wing's success."I've been deployed eight times and never in my career worked with a harder working group of Airmen," the chief said. "For instance, my guys repaired 33 vehicles in one week -- I've never been at a place that's happened, ever."Vehicle management Airmen inspect, troubleshoot and repair vehicles, schedule and coordinate vehicle maintenance for the entire motor pool and are knowledgeable in the latest computer technology to keep track of the maintenance of all the vehicles on base. They are also responsible for long-range forecasting of maintenance needs based on their knowledge of the vehicles and the people who drive them, and systematically analyze malfunctions by visual and auditory examination or through the use of test equipment."We represent seven different career fields here including everything from our lease maintenance program, customer service, fire truck mechanics, refueling mechanics, etc.," he said. "When people think of vehicle maintenance they think of a mechanic, but there's a lot more to it than just turning wrenches. There are also fleet management personnel keeping track of all those vehicles while completing all the data collections and schedule all the vehicles in for annual maintenance."Vehicle management not only maintains vehicles, but also keeps records for all vehicles and regulates the lease management program as well. This program oversees a lease vehicle fleet size of more than 650 vehicles from nearly 50 organizations across the base."What we do is keep vehicles on the road," said Tech. Sgt. Jonathan Grove, the 379th ELRS lease vehicle management NCO in charge deployed from Holloman Air Force Base, N.M. "We run the base's vehicle control program that helps the Air Force manage what we have to do to keep the vehicles rolling. What we do empowers our unit vehicle control officers so they can accomplish what they need to in their own unit."The vehicle maintenance world at the 379th AEW is vital and according to Hamilton, "Nothing moves without mechanics.""Our vehicle maintenance touches every part of the base," Hamilton said. "Everything happening on this base can't be done without a vehicle. We have more than 160 mission critical vehicles here. Critical vehicles are only dedicated to launching aircraft, sustaining sorties, fire trucks or refuelers, and your 60Ks that load the cargo and material handling equipment. We maintain a 91 percent critical vehicle turnaround rate."Matos said the nearly 45 buses running the base shuttle bus system take up 40 percent of their workload, followed closely by the security forces Humvees. These buses transport roughly 82,000 passengers a month."So without vehicle maintenance, the mission doesn't get done," the chief said. "We have a hand in just about every single function on this base in one form or another.""Supply deliveries can't be made, aircraft fueling can't be done and security forces can't do their patrols without their vehicles we maintain," added Hamilton.

First-ever first sergeant symposium at deployed base

by Senior Airman Benjamin Stratton379th Air Expeditionary Wing Public Affairs

8/7/2013 - SOUTHWEST ASIA -- A First Sergeant Symposium designed to provide information and tools to aspiring first sergeants was held here July 27 and Aug. 3 for the first time ever at a deployed location.First sergeants are the principal advisor to the commander on all issues related to the enlisted force and exercise general supervision over assigned enlisted personnel. Those in attendance at the symposium were introduced to many concepts and experiences first sergeants encounter. The course instructors were first sergeants who used their first-hand experience to drive home their assigned topics."This gives you the tools to keep in mind, to help you as supervisors and first sergeants," said Master Sgt. Melissa Somers, the 379th Expeditionary Civil Engineer Squadron first sergeant deployed from Fairchild Air Force Base, Wash., and a course instructor.While originally intended for aspiring first sergeants, the course was also host to supervisors, superintendents and additional duty first sergeants."This has been extremely amazing and very beneficial," said Tech. Sgt. Stephanie Foxx, the 9th Expeditionary Bomb Squadron flight medical clinic NCO in charge and additional duty first sergeant deployed from Dyess Air Force Base, Texas. "What they taught here really expands on what you learn in NCO academy."Course curriculum ranged from explaining first sergeant responsibilities to administrative paperwork, and from Article 15 processing to domestic violence and sexual assault response. The first sergeants had to limit their class selection to 20, specifically picking items of interest for the deployed Airman."It was a big challenge for us," said Master Sgt. Kevin Swieda, the 340th Expeditionary Air Refueling Squadron first sergeant deployed from Scott Air Force Base, Ill., and a course coordinator. "The course stateside is a four consecutive-day symposium, but with the high operations tempo we have here, we had to condense the material into two non-consecutive days."Swieda said they weren't able to have as many open discussions and panels as the stateside course would as a result of the abridged curriculum, but added how impressed the first sergeants were of the students' dedication as many of them volunteered their days off for this."We rely heavily on these folks to fill in for us," Swieda said. "So this training provides them the information, training, tools and knowledge through Air Force sanctioned training and first-hand stories on how to do what we do."First sergeants must have knowledge of personnel management with emphasis on quality force indicators, personnel and administration; military training; Air Force organization; drill and ceremonies; customs and courtesies; sanitation and hygiene; military justice; and counseling techniques."The most beneficial part of this training for me was the first-hand stories from the first sergeants," Foxx said. "It was very helpful to hear what tools they use and how they cope with difficult situations that may come up, like deaths and non-judicial punishment."Over the span of the two days, nearly 55 seasoned Airmen attended the symposium learning what it takes to take on the roles and responsibilities of becoming a first sergeant."This was an amazing experience and it would be worth doing again," Foxx said.

8th EAMS checks cargo for correct care

by Senior Airman Benjamin Stratton379th Air Expeditionary Wing Public Affairs

Joint STARS: Mission crews collect life-saving data

by Senior Airman Benjamin Stratton379th Air Expeditionary Wing Public Affairs